Our goal is to offer you that genuine quality experience every moment that you are with us. We accomplish this by doing the necessary things to set us apart from everyone else in the crowd.
Estey-Hoover strives to offer our clients a truly integrated network and global approach in everything we do — whether it’s cultivating stakeholder relationships, developing thought leadership platforms, creating digital strategies or breakthrough ideas that translate across cultures and borders. While each client is unique, standards of excellence are universal. Our team of strategists and creative thinkers offer our clients a continuous flow of fresh new thinking and game-changing ideas.
Quality is the Control
Through a dedicated Chief Quality Officer, Estey-Hoover’s global best practices approach to operations and service has taken an industry lead in key client satisfaction metrics. These include: quick responses to changes in strategy or direction, full service capabilities, involvement of senior management on accounts, media relations, meeting deadlines and delivering on promises.
Everything is a Detail
To build long-term, rewarding partnerships with clients while meeting their business and communications objectives, we operate the Estey-Hoover Excellence Program (EP). This evaluation process allows for mid-course changes to best meet evolving client needs and fluctuating industry trends without losing sight of agreed upon goals. EP enables thorough assessment in five areas – Quality of Performance, Quality of Thinking, Quality of Service, Quality of People and Quality of Relationship.
employee growth projected in 2016
combined years of PR / Ad experience